No-show rate reached 11.4% this week, up from 8.2% last month. Analysis of appointment type and lead time shows cancellations cluster in afternoon slots (>3 days lead time) among primary care patients aged 25–40. Recommend activating 48h reminder automation for this segment.

Telehealth accounted for 37% of all visits this month, up from 27% in March. Primary care visits drove 61% of the increase. Patient satisfaction scores for telehealth encounters (96%) now exceed in-person (92%). Revenue per telehealth visit averaged $148 vs $184 in-person — consider mixed-modality bundled care pricing.

Discharge processing time has increased over the past two weeks, with bottlenecks identified at physician co-sign (avg 48 min delay) and pharmacy discharge medication reconciliation (avg 62 min delay). Automating co-sign reminders and pre-generating discharge prescriptions could reduce LOS by an estimated 55 minutes per patient.